Service Center Manager

At OBE, together, we build excellence every day We are driven by our passion to lead our industry and build a sustainable future, we focus on exceeding customer expectations and delivering innovative solutions. We succeed through the dedication of our empowered teams and partners who fuel our ambition to achieve excellence in the markets where we have a right to win.

We believe safety, integrity, performance culture, teamwork, customer centricity, and agility are at the core of who we are and how we operate each day to achieve success. 

The Service Center Manager in our Phoenix, AZ facility isn’t just a job - it’s a starting point to an awesome career with a great company.  We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills you need to succeed. We have an incredible track record of promoting from within at our facility. Opportunities to advance into higher roles of responsibility and pay are everywhere. You can be our next success story!

This role is perfect for an individual who approaches their work professionally, loves to be a part of a team, and wants to help us get better every day.  If that sounds like you, come join this industry leader!

Oldcastle Building Envelope, is currently seeking a highly motivated and outgoing Service Center Manager for our location in Phoenix, AZ. The Service Center Manager role will manage and oversee all aspects of operations and products with the sales area; ultimately to deliver upon desired sales and profit targets year-over-year. This role will lead by example; uphold current and establish new safety standards, monitor and audit safety in the workplace, communicating with and coaching employees on all aspects of safe work practices as a top priority. Responsible for the overall business development and growth, with the primary focus on topline sales, technical knowledge, and overall day to day operations. A key aspect of this role is to provide effective leadership, communication and inspiration to achieve ultimate operational objectives.

Here’s What You’ll Get To Do

• Drive a safe working environment for all employees while maintaining safety guidelines. Ensure the facility is complying with, and is actively engaged in OGEP, corporate safety programs, and to effectively partner with local ‘Safety Coordinators’ to meet those goals and mandates.
• Driver for continuous process improvement and Lean Manufacturing initiatives (5S, Kanban, Visual Factory, Inventory control, etc.)
• Manage and control costs - materials and inventory costs, labor / OT costs, supplies, etc.
• Achieve required financial performance - understand, set, meet, and exceed yearly sales goals and budgets, profit / margins, inventory turns, product needs, and production challenges.
• Reach best in the market lead times, quality control, and OTIF / CSI performance
• Communicate regularly with the area sales team to help better capture the market; service and foster customer relationships and understand local and national competitive forces within the marketplace.
• Meet and regularly talk to customers to stay well-informed of needs and expectations, market conditions, pricing, QC, product changes, etc
• Ensure all employees follow operation standards, working practices, and HR guidelines set forth
• Professional and promptly handle any customer and/or employee issues
• Lead the facility team, including hiring, coaching, training, developing and any necessary disciplinary actions.

Here’s What We’re Looking For

• 5 years industry experience, with prior management experience preferred
• Bachelor’s in Management or related industry preferred
• Strong understanding of price, cost, and margin relationships; financial knowledge and business acumen necessary to manage facility P&L, budgeting, forecasting and expense control.
• An understanding of the market conditions and how they relate to our customers and competitors
• An understanding of manufacturing and fabricating equipment, processes, procedures, and safety
• Strong PC computer skills including MS 365 (Word, Excel & PPT)
• Demonstrated problem-solving ability, self-motivation, and determination to meet set goals
• Must be an effective communicator with logical, organized verbal and written communication w/ strong interpersonal skills including employee relations

Physical Requirements

• Ability to lift, bend, twist, walk, push, pull and reach frequently
• Ability to work in environment that is not climate controlled

**reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job**

Work Today, Get Paid Tomorrow!

Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked. Certain terms and conditions apply.   

What OBE Offers You

• Competitive pay
• Paid time off
• 10 Holidays (inclusive of 2 floating holidays)
• Market competitive 401(k) match
• Industry-leading medical, dental, and vision benefits
• Short-term and long-term disability coverage
• Life Insurance

About OBE

At OBE, we believe the work of our employees truly matters. From apartments in New York to office buildings in Toronto, stadiums in Dallas, and universities in Atlanta, our teams contribute to the projects that shape the world where we live, work, heal, and play.  

OBE delivers products to a broad customer base of architects, glaziers, contractors, and developers serving diversified residential and commercial construction end-markets. With over 6,700 employees, we operate 82 manufacturing and distribution facilities in five countries.

If you want to help us build something great- we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager for consideration. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Oldcastle BuildingEnvelope is an E-Verify Employer.

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